Secure your crypto with Ledger — quick, clear, and safe setup
Ledger.com/start walks you through everything: downloading Ledger Live, initializing your device, creating a secure recovery phrase, installing coin apps, and keeping your assets safe. Follow the steps below — this guide is designed for both beginners and advanced users.
Unbox → Download Ledger Live → Initialize device → Write down recovery phrase → Install apps → Secure backup
Hardware-grade security
Ledger devices keep your private keys offline inside a secure element. Even when connected to an internet-enabled computer or phone, your keys never leave the device.
Manage many assets
Ledger Live supports hundreds of cryptocurrencies. Install only the apps you need and manage accounts safely in one place.
Official updates & support
Official firmware updates and Ledger Live releases include security improvements — use only official downloads and guides.
ADD PLUGING — Ledger Live helper, connectivity, & troubleshooting
Some environments require an additional helper/service to allow secure USB or system-level access. This section explains when you need it, how to install, and how to troubleshoot connectivity issues.
What is the helper / plugin?
Ledger Live uses direct USB connections or platform native APIs (WebUSB, Bluetooth) to talk to Ledger devices. On some OS/browser combinations a small background service or permission needs to be enabled so Ledger Live can detect and communicate with your device. This helper does not store keys or seeds — it merely opens a local, secure channel between your computer and the hardware device.
How to install the helper / ensure connectivity
- Download only from official sources: Use Ledger.com/start or Ledger's official downloads page.
- Run the installer (Windows: double click installer; macOS: open the .dmg and drag to Applications; Linux: follow package instructions).
- Grant permissions if prompted by your OS — macOS may ask you to allow a helper in Security & Privacy, Windows may ask to allow through SmartScreen.
- Restart Ledger Live and your browser (if using the web version).
- Confirm device access: In Ledger Live, go to Settings → Device → Connector status to verify your device is detected.
Note: Modern browsers supporting WebUSB may not need a separate helper; however, using Ledger Live desktop often provides the smoothest experience.
Troubleshooting connectivity (common issues)
Try another USB port, use the original cable, and avoid USB hubs. On mobile, ensure OTG is enabled or the correct adapter is used.
macOS: open System Preferences → Security & Privacy and allow the helper. Windows: run as Administrator if needed.
Linux: ensure udev rules are installed and reloaded (sudo udevadm control --reload-rules && sudo udevadm trigger).
Make sure Ledger Live is up to date; older versions may not support newer devices or OS updates.
Full step-by-step setup — Initialize your Ledger device
This expanded walkthrough includes recommended safety steps and optional advanced configuration for power users.
Before you start — checklist
- Only use the official Ledger device and official Ledger Live downloads.
- Have a clean, malware-free computer (avoid public computers).
- Keep the recovery sheet included with your device (or record on an approved steel backup).
- Do not share your recovery phrase with anyone.
Open Ledger.com/start and choose the model you purchased. Follow the “Get Started” prompts to download Ledger Live for your OS or mobile platform.
Run the installer and follow the steps. Ledger Live is the official companion app where you will initialize the device, install apps for coins, and manage accounts.
Use the supplied cable. When prompted, confirm on the device screen and allow the host computer to connect.
Choose to create a new device or restore from a recovery phrase. Create a PIN that is memorable but not easily guessable. PIN entry is always done on the device itself (not on your computer).
Ledger devices display a recovery phrase (24 words for many models). Carefully write them on the supplied recovery sheet. Store that sheet securely offline in a safe or secure location. Do not store digitally or photograph it.
In Ledger Live, open Manager and install the coin apps you need (Bitcoin, Ethereum, etc.). Then create accounts for each currency; the Ledger device will authorize transactions.
Before transferring large sums, send a small test amount to/from the device to verify everything works as expected.
Advanced options (optional)
Passphrase / hidden wallets: For advanced security, you can enable a passphrase (BIP39 passphrase) to create hidden wallets. This adds security but also more responsibility — if you lose the passphrase, the funds are unrecoverable. Use only if you understand the trade-offs.
Security best practices & recovery
Do's
- Do keep your recovery phrase offline and geographically separated if you use multiple backups.
- Do verify firmware updates only through Ledger Live or official prompts.
- Do confirm receiving addresses on the device screen before sending funds.
Don'ts
- Don’t enter your recovery phrase into any software or website; it should only be entered on a new device during recovery (and only if necessary).
- Don’t buy used hardware wallets — always buy from the official store or authorized resellers.
- Don’t share photos or digital copies of your recovery phrase.
What to do if your recovery phrase is exposed
If you believe your recovery phrase has been seen, immediately move funds to a new wallet with a new device and new recovery phrase. Treat compromise seriously — once an attacker has the phrase, they can control funds.
Frequently asked questions
- Can I restore a Ledger on another device?
- Yes. Use the recovery phrase to restore to another compatible Ledger device or a compatible wallet that supports your seed format.
- Is Ledger Live required?
- Ledger Live provides a streamlined management experience. Third-party wallets can also be used, but ensure you trust those wallets and verify integrations.
- What if my device is lost or damaged?
- Use your recovery phrase to restore access on another device. If you have the recovery phrase stored safely, you can recover your funds.
- Do firmware updates erase my assets?
- No. Firmware updates do not erase keys. However, always keep your recovery phrase safe before performing major operations.
Developer & integration notes
If you are a developer integrating Ledger into an application, refer to Ledger's official developer documentation for API details, supported transports (USB, WebHID, WebUSB, Bluetooth), and recommended security practices. Always test on testnets before interacting with mainnet funds.
Tip (Linux):
# reload udev rules (if you installed system rules for device access)
sudo udevadm control --reload-rules && sudo udevadm trigger